Order Verification
Upon receiving your order, we verify the product's availability with our vendor. As our operations rely on a drop-shipping model, product availability is based on the vendor's location. If the product is available in our Kolkata warehouse, we will ship it from there.
Shipping and Tracking
If the product is available, it will be dispatched within 2-3 business days.
A tracking link will be shared via your registered email or WhatsApp number.
In case of any courier pickup issues, we will rebook the shipment and share a new tracking link in the same manner.
Order Unavailability
If the product is not available, the amount will be adjusted with your new orders (a coupon will be generated & shared)
Delivery Timeline
Delivery times are mentioned in the product's description.
Customer Support
For any delays or issues, please contact us via WhatsApp at +91 6289772787. Calls are attended based on availability.
Return & Replacement Policy
Unboxing Video Requirement:
To process any return or replacement request, an unboxing video is mandatory. Ensure the video captures the package being opened, showing the condition of the product as received.
Non-Refundable Purchases:
All purchases are strictly non-refundable. Please double-check all product details before placing your order.
Stock Confirmation:
Before placing an order, confirm product availability through WhatsApp to avoid any inconvenience.
We strive to provide a seamless experience and appreciate your understanding.